Privacy Policy

Your Privacy Matters

This privacy policy describes how Daisuke Adachi (“Service Provider”) collects, uses, and protects your information when you use the MyTurnTag Creatorapp (“Application”).

Information We Collect

When you use the Application, we may collect the following information:

• Account information: Name, email address, and password when you create an account.
• Device information: Mobile device type, operating system, and IP address.
• Usage data: Log data, browser characteristics, and approximate location (based on IP address).
• Crash and error diagnostics: When the Application or our servers hit a crash or an unexpected error, we receive a technical report: the error and where it occurred in the code, the device model, operating system and app version, and your account’s internal user ID. These reports do not include your name, email address or password, and we do not store your IP address or location with them.

We do not collect sensitive personal information such as race, religion, or health data.

How We Use Your Information

• To create and manage your account
• To provide and maintain the Application
• To communicate with you about updates or issues
• To protect the safety and security of our users
• To find and fix crashes and bugs

Third-Party Services

We use the following third-party services:

• Apple App Store — For app distribution on iOS
• Google Play Services — For app distribution on Android
• RevenueCat — For subscription management
• Sentry — For crash and error monitoring (servers in the United States)
• Cloudflare — For secure delivery of traffic between the Application and our servers

Data Storage & International Transfers

Our servers are located in Germany (European Union). If you access the Application from outside the EU, your information is transferred to Germany. Crash and error diagnostics are processed by Sentry in the United States. Where personal data is transferred outside the EEA, UK or Switzerland, we rely on safeguards such as the Standard Contractual Clauses offered by our service providers.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You can delete your account at any time from within the app, which will remove your personal data from our servers.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time

These rights apply to residents of the EEA, UK, Switzerland, Canada, and applicable US states. To exercise these rights, contact us at support@myturntag.com.

Security

We use technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children’s Privacy

The Application does not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have questions about this privacy policy, please contact us at support@myturntag.com.